Lip Ripper
IDA Field Staff
Reged: 07/14/03
Posts: 7841
Post Bucks: $21.32
Loc: Northern Twin Cities, MN
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Too many times we only hear about bad customer service. Well I just went through of getting my Nikon Monarch ATB's fixed. I had to fill out something online and send them into California. Within 15 days and a few emails form Nikon I had my ATB's back and jsut as good as new, because they were new. They replaced my pair of 10x42's with a new pair. I had sent them in due to a cracked eyecup that occurred in a freezing rain hunt I had back 2 Falls ago. All was covered under their 25 year No Fault Warranty and I could not be more satisfied then I am.  So not only do they make great affordable optics, they back up what they sell and not a single question was asked about my old pair. Thanks Nikon, you definitely will be getting more of my business in the near future. 
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Lip Ripper (aka Rob Stenger)
GameHide Pro Staff /
Northland Concrete & Masonry
BfishN Tackle /
Stone Construction Inc
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Mark Johnson
IDA Field Staff
Reged: 06/17/04
Posts: 388
Post Bucks: $1.02
Loc: St. Croix River
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I have 2 pairs of Nikon binocs and have had to have them repaired 3 times because of things I did to break them(not warranty). I paid $20 for S&H and two weeks later I got back perfect binoculars each time. Very good service!
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Mark Johnson ~ In-Depth Outdoors Field Staff
SERVING WESTERN WI. IN REAL ESTATE SINCE 1997
www.markjohnson.edinarealty.com
WI and MN REAL ESTATE SEARCH
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Wade
Member
Reged: 05/30/03
Posts: 217
Post Bucks: $2.62
Loc: Cottage Grove, MN
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I have to agree they are a top notch company that definitely has the consumer and outdoorsmen/women in their best interest!
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coppertop
Member
Reged: 06/14/06
Posts: 901
Post Bucks: $9.38
Loc: Central MN
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Rob, That's too ironic. I have the same binos and have the same cracked eye cup. So far at this point all I have done is taken a pic of the broken eye cup but I need to contact them for a replacement. Glad to here of your experience!  I have Nikon for all my optics and range finder! Sounds like a great choice.
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Lip Ripper
IDA Field Staff
Reged: 07/14/03
Posts: 7841
Post Bucks: $21.32
Loc: Northern Twin Cities, MN
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My other pair with the exact same issue is going in tomorrow hopefully.
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Lip Ripper (aka Rob Stenger)
GameHide Pro Staff /
Northland Concrete & Masonry
BfishN Tackle /
Stone Construction Inc
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Dartman
Member
Reged: 12/15/05
Posts: 1062
Post Bucks: $8.60
Loc: Chippewa Falls, WI
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That is great news Rob...I just bought a pair of Nikon bino's and a Nikon range finder from Scheels!! 
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Dartman (Mike Pearson)
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